wp-singular,page-template-default,page,page-id-51294,wp-theme-tactile,ajax_fade,page_not_loaded,,tactile-ver-1.12,smooth_scroll,transparent_content,wpb-js-composer js-comp-ver-8.5,vc_responsive

Privacy Policy

Effective Date: 5/19/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.rachmanclinic.com), use our services, or interact with us electronically.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

Name, email address, phone number, mailing address
Health-related information submitted through forms
Payment and billing information
Communications you send to us

b. Automatically Collected Information

When you use the site, we may collect:

IP address
Browser type and settings
Device data and usage patterns
Cookies and tracking technologies (see Section 6)

2. How We Use Your Information

We use your information to:

Provide functional medicine and wellness services
Respond to inquiries and schedule appointments
Process payments and send receipts
Improve our website functionality and user experience
Comply with legal obligations (including HIPAA and HITECH)

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Authorized personnel within Rachman Clinic for care delivery
Service providers (e.g., billing, lab services, secure email platforms) under confidentiality agreements
Government or legal authorities, only if required by law

4. Telemedicine and Patient Portal

If you use our telemedicine platform or patient portal:

All data is encrypted and stored using HIPAA-compliant services
You are responsible for maintaining the confidentiality of your login credentials
Communications may be recorded or archived for clinical quality and care continuity

5. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information. However, no system is 100% secure. Please notify us immediately if you suspect any security breach.

6. Cookies and Tracking

We may use cookies and similar tracking technologies to:

Monitor site traffic and performance
Customize user experience
Enable secure login sessions
You can modify your browser settings to disable cookies, though this may impact functionality.

7. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access and request a copy of your personal data
Request correction or deletion of your information
Withdraw consent or object to certain data uses
File a complaint with a privacy authority if you believe your rights have been violated

To exercise these rights, please contact us (see Section 10).

8. Children’s Privacy

Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from minors without appropriate authorization.

9. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the content or privacy practices of these external sites.

10. Contact Us

If you have questions about this policy or how your data is handled, contact:
Dr. Brad Rachman
Email: drbrad@rachmanclinic.com
Phone: (828) 333-5123
Mail:

1549 Folly Road
Charleston, SC 29412

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the updated policy.