Privacy Policy
Effective Date: 5/19/2025
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.rachmanclinic.com), use our services, or interact with us electronically.
1. Information We Collect
We collect the following types of information:
a. Personal Information You Provide
- Name, email address, phone number, mailing address
- Health-related information submitted through forms
- Payment and billing information
- Communications you send to us
b. Automatically Collected Information
When you use the site, we may collect:
- IP address
- Browser type and settings
- Device data and usage patterns
- Cookies and tracking technologies (see Section 6)
2. How We Use Your Information
We use your information to:
- Provide functional medicine and wellness services
- Respond to inquiries and schedule appointments
- Process payments and send receipts
- Improve our website functionality and user experience
- Comply with legal obligations (including HIPAA and HITECH)
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Authorized personnel within Rachman Clinic for care delivery
- Service providers (e.g., billing, lab services, secure email platforms) under confidentiality agreements
- Government or legal authorities, only if required by law
4. Telemedicine and Patient Portal
If you use our telemedicine platform or patient portal:
- All data is encrypted and stored using HIPAA-compliant services
- You are responsible for maintaining the confidentiality of your login credentials
- Communications may be recorded or archived for clinical quality and care continuity
5. Data Security
We implement appropriate physical, technical, and administrative safeguards to protect your personal and health information. However, no system is 100% secure. Please notify us immediately if you suspect any security breach.
6. Cookies and Tracking
We may use cookies and similar tracking technologies to:
- Monitor site traffic and performance
- Customize user experience
- Enable secure login sessions
You can modify your browser settings to disable cookies, though this may impact functionality.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access and request a copy of your personal data
- Request correction or deletion of your information
- Withdraw consent or object to certain data uses
- File a complaint with a privacy authority if you believe your rights have been violated
To exercise these rights, please contact us (see Section 10).
8. Children’s Privacy
Our services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect data from minors without appropriate authorization.
9. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the content or privacy practices of these external sites.
10. Contact Us
If you have questions about this policy or how your data is handled, contact:
Dr. Brad Rachman
Email: drbrad@rachmanclinic.com
Phone: (828) 333-5123
Mail:
1549 Folly Road
Charleston, SC 29412
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the updated policy.